FAQ

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info.dugraj@gmail.com.

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ABOUT US

Dugraj.com is an online perfume store which offers a convenient way to shop for fragrances. With an online store, you can browse through a wide selection of scents without having to leave the comfort of your own home. You can read reviews from other customers, compare prices, and even find exclusive offers that you wonā€™t find in traditional stores. Shopping online also allows you to purchase your favorite perfumes at discounted prices. Here at www.dugraj.com you can find the perfect scent for any occasion.ā€ØAll of our products are sourced from Authorized dealers, and are guaranteed to be 100% authentic. We take pride in providing our customers with the highest quality products and the best customer service.
Dugraj.com has been doing import and export since last 5 years and we supply our products in 220 countries and provide better service. We also sell on most E-commerce market places like. Amazon, Walmart, Ozon etc. We work in many categories other than perfumes. If you want to purchase any product from India, then you can order your product from India by talking to us through our email or through WhatsApp. We work in many categories.

FAQ Questions

To place an order, browse our website, select the desired perfume, and click the Add to Cart button. Proceed to the checkout page, provide the necessary details, and complete the payment process.

We Accept Various Payment Methods, Including Credit Card, Debit Card, Net Banking, Apple Pay, PayPal etc.

Your location and the shipping method you select will affect the delivery time. Orders are typically delivered within 14 - 28 business days, on average. However, kindly allow more time for busy times or unforeseen reasons.

Yes! Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to check the status of your order on our website or the courier company's website.

We have a hassle-free return policy. If you receive a damaged or incorrect product, you can request a return within 30 days of delivery. Please visit our Returns and Refunds page for detailed instructions on initiating a return or refund.

All the perfumes available on Dugraj.com are 100% authentic. We guarantee that all products in our store are completely authentic, as we source them solely from the brands or their authorized distributors.

Yes, We do offer international shipping services on all our products.

You can reach our customer support team through our Contact Us page for further assistance or queries.
You can change the address of your order by contacting us on this email ID info.dugraj@gmail.com. In that you will have to mention the order number and give it to us.
info.dugraj@gmail.com